Author: James Oliver

James earned a B.B.A. with a minor in Information Systems and has 9 years of experience training users on Microsoft 365 workflows in education and small business environments. His specialties include Excel power user features, Outlook automation, Teams collaboration, and OneNote organization. He was recognized by a regional educator's group for a series of plain language training sessions. He plays indie games and is learning landscape photography. James writes step by step guides for Office apps, produces templates and quick reference sheets, and answers reader questions in our productivity column.